Front and back come from the same render. Looking again is free.
Rate-limited per device.
Scripts and abusive traffic are stopped before they are billed. Your allowance is spent by real shoppers.
Never blocked, never overbilled.
You hear at 80% and 100%. Extra try-ons bill at the next plan’s rate, so you never pay more than the right plan would cost.
Garu Studio (AI models and product shots) is priced separately — ask on a demo. Cancel anytime, no fee.
Questions
Plans, billing, limits.
What happens if I exceed my monthly try-on allowance?
We never block your shoppers. We notify you when you cross 80% and again at 100%. Overage try-ons are billed at the next plan's effective rate, so you only ever pay what you would on the right plan. You can upgrade in one click whenever you're ready.
How are try-ons counted, and can one shopper use them all?
A try-on is one shopper rendering one garment on their photo; the front and back views come from the same render and count once. Each shopper is rate-limited per device, so a single visitor cannot work through your monthly allowance, and repeated abusive requests are rejected before they are billed. You see the count in the dashboard and are notified at 80% and 100%.
What's the difference between front-and-back and 360° try-on?
Front-and-back try-on (Starter and Growth) gives shoppers two clean composite views of how a garment looks on them — front and back — which captures 90%+ of the conversion lift in our pilots. 360° full-rotation try-on (Garu Plus) renders the garment from every angle and is built for fashion houses where premium visualisation is part of the brand promise.
Can I switch plans or cancel anytime?
Yes. Upgrades take effect immediately and we pro-rate the difference. Downgrades and cancellations take effect at the end of your current billing period, with no cancellation fee.
Is there a setup or integration fee?
No setup fee on Starter or Growth. Garu Plus contracts may include a one-time integration fee for headless setups or multi-store rollouts; we'll quote it transparently in the SOW.
How does billing work for annual plans?
Annual plans are billed up front at a 30%+ discount versus monthly. Try-on counters reset every calendar month for the duration of the contract.
Which payment methods do you accept?
All major credit cards via Stripe for Starter and Growth. Garu Plus customers can pay via ACH, wire transfer or invoice on net-30 terms.